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    AI consulting & implementation · Vienna – Linz – Munich

    Out of the AI jungle. Into full clarity.

    We show you where AI really makes a difference in your company – and make sure it becomes part of everyday work:

    • Cut costs
    • Grow revenue
    • Secure your lead

    48.19° N · 16.36° E — Vienna48.31° N · 14.29° E — Linz48.14° N · 11.58° E — Munich

    Your AI transformation

    From the AI jungle to AI that works.

    Four stations take you out of the AI jungle to AI that works in everyday business. After the concept, you know exactly what pays off.

    The way out of the AI jungleBottom left, a thicket of tangled lines – the AI jungle. From there a route leads across four stations – analysis, concept, implementation, operation. After the concept, full clarity is reached; at the end stands AI that works in everyday business. Analysis and concept are drawn dashed, implementation and operation solid.Today: AI jungle01 Analysis02 Concept03 Implementation04 OperationFull clarityAI that works
    Analysis & concept · we understand the problemImplementation & operation · we build the solution

    Starting point

    Lost in the AI jungle?

    AI offers enormous potential – but where do you start? New tools every week, lots of promises, little orientation. Where does AI really pay off, and where is it just a time-consuming gimmick?

    1. Too many tools, no plan.

      A new AI tool appears every week. The open question: where do we start – and what do we leave alone?

    2. Tried, but not used.

      A test is quickly done. AI only saves time and money once your team uses it every day.

    3. Unclear what is allowed.

      EU AI Act, data protection, data security: we clarify this from the start – so nothing has to be stopped later.

    We show you the way. From 0 to full orientation – in 4 weeks.

    Approach

    One path. Four stations.
    Everything from one source.

    1. Station 01 – Analysis & concept

      Analysis

      Half-day workshop per department using a structured canvas method. We capture your processes systematically – with audio recording, so nothing gets lost.

      ResultAll relevant processes captured

    2. Station 02 – Analysis & concept

      Concept

      AI-supported evaluation along five pillars. After four weeks we present your interactive dashboard and advise you personally.

      ResultPrioritised AI roadmap

    3. Milestone

      Full clarity

      After four weeks you know what pays off – and in which order.

    4. Station 03 – Implementation & operation

      Implementation

      Quick wins first: AI agents, automations and integrations into your existing systems – built on the basis of the roadmap.

      ResultSolutions in productive use

    5. Station 04 – Implementation & operation

      Operation

      We support, monitor and keep developing. Your team is trained so the solutions stay part of everyday work.

      ResultAI that is used every day

    Your first step

    Your free AI maturity check.

    In five minutes you know where your company stands on AI – and where the biggest lever lies.

    What you will know afterwards

    Sample evaluation across seven dimensionsA spider chart across Strategy & leadership, People & culture, Data, Processes & value creation, Technology & infrastructure, Governance & compliance, Partners & network. The further out, the stronger. In the example, People & culture is strong, while Governance & compliance needs to catch up.Strategy & leadershipPeople & cultureDataProcesses & value creationTechnology & infrastructureGovernance & compliancePartners & networkBottleneck
    StrongNeeds to catch upSample evaluation

    The spider chart shows across seven dimensions where your company is already strong – and where the bottleneck is.

    Now you know where to start.And which of the five stages you are at

    It’s that simple

    1. Answer questions
    2. Receive your evaluation & personal AI roadmap
    Start check

    Prefer to talk in person? Book an initial call

    5 stages – from AI newcomer to AI champion.

    Place yourself on a stage here as an example – and see what takes you to the next one. For your exact assessment, use the free AI maturity check.

    Your assessment: no stage selected yetYour assessment: stage 1 · AI newcomerYour assessment: stage 2 · AI explorerYour assessment: stage 3 · AI userYour assessment: stage 4 · AI shaperYour assessment: stage 5 · AI champion

    For an exact assessment: the free AI maturity check.

    Then you know exactly where you stand – across all seven dimensions – and what you can do next.

    Start the free check

    Your next stepIn the AI process analysis we find out which solutions, tools, software and organisational changes will take you to the next stage.

    To the process analysis
    Consulting & analysis·Stations 01 and 02

    We understand your problem before we talk about solutions.

    Our process analysis gives you a prioritised roadmap: from quick wins with immediate effect to strategic measures for the future. You invest half a day. We do the rest.

    Station 01 · Analysis

    The process analysis workshop

    Workshop
    ½ day, 2–4 employees per department, max. 4–5 departments. Structured canvas method, audio recording included.
    Evaluation
    AI-supported analysis of canvas and audio, assessment along five pillars, industry context integrated.
    Result
    Presentation and personal consultation after four weeks, with your individual, interactive dashboard.

    Fixed price from €3,990 plus VAT

    Minimal effort for your team, a clear basis for your decisions.

    The never lost dashboard: processes divided into quick wins, next best thing, watchlist and no go, each with share and number of processes.

    Station 02 · Concept

    Five pillars. Every process.

    We assess every process along the same five dimensions. The result is an objective priority list instead of gut feeling.

    1. EffortHow large is the technical and organisational complexity?
    2. Feasibility / tech fitIs AI mature enough here and are there suitable tools?
    3. Change / acceptanceDoes it fit into employees’ everyday work?
    4. Compliance / riskDoes it meet the EU AI Act, GDPR and IT security?
    5. ImpactWhat concrete benefit does it create for the company?

    Four quadrants. Full overview.

    The result lands in your interactive dashboard – your command centre for the AI transformation.

    • Quick Win

      Low effort · high impactReady to implement. Quickly visible value with manageable effort – the ideal start.
    • Next Best Thing

      High effort · high impactStrategic projects with clear value. They need planning – but they are worth it.
    • Watchlist

      Low effort · low impactWatch, don’t forget. Not a priority today – but keep it in view.
    • No Go

      High effort · low impactHands off – for now. Better to invest resources in quick wins and strategic projects.

    Also from our consulting

    • AI strategy & consulting

      We support management and departments in decisions around AI – from tool selection to organisation.

    • Compliance

      EU AI Act, GDPR and IT security as an integral part of every assessment and every concept.

    • Training

      Hands-on training for teams. All workshop participants receive an AI competence certificate free of charge.

    Implementation & operation·Stations 03 and 04

    The roadmap becomes software that works.

    We take over where the analysis ends: we develop, integrate and operate the solutions from your roadmap – with the same team that already knows your processes. No handover protocol, no loss of knowledge.

    Station 03 · Implementation

    • AI agents

      Custom agents that take over recurring tasks in your workflows – with clear rules on when a human decides.

    • Workflow automation

      We connect steps that today run by copy and paste between inbox, spreadsheets and business systems.

    • Integration

      Connection to your existing systems instead of yet another isolated solution next to them.

    • Software development

      Custom applications and tools when off-the-shelf does not fit – built for your processes.

    • Company GPT rollout

      Your own secure AI assistant for the whole company – including setup, knowledge and training.

    AI transformation as a service

    Hire us as your external AI transformation team.

    We implement your AI transformation continuously with you – as your own implementation team. At a monthly fixed price that we define freely together.

    • Monthly fixed price
    • Freely definable scope
    • No commitment, no notice periods
    Request the team

    Station 04 · Operation

    • Operation & monitoring

      We run the solutions and notice when something does not go as planned.

    • Further development

      New models, new requirements, new processes from the roadmap: the solution grows with you.

    • Enablement

      Your team learns to work with the solutions – so they stay part of everyday work.

    Partners & certifications

    We work with leading providers of AI models, platforms and secure infrastructure. We are certified with Claude (Anthropic) and Langdock.

    Certified

    • Claude Partner Network – MemberClaude Partner Badge: Claude Code
    • Langdock

    Partners

    • Lovable Official Partner
    • headwAI
    • safecloud

    References from practice

    From a first overview to AI used every day.

    Experience from more than 50 AI projects in SMEs – from hospitality to holding companies.

    Portrait of Christina Haupt-Stütz

    “It was clear that AI was a topic for us. Where to start was not.

    The process analysis with never lost clarified that: which workflows are worth it and which are not.

    Together with never lost we then implemented the quick wins right away, and within a few weeks our employees were working with them every day.

    What does it bring us? Every day we gain valuable hours that we can invest in winning new customers.”

    Christina Haupt-StützManaging Director, Lia Vie & Dr. Vie
    • Liavie · Linz

      Process analysis & quick wins

      AI was a given, the starting point was open. The process analysis showed which workflows are worth it. The quick wins were implemented right away – after a few weeks the team was using them every day.

      Visit website (Liavie)
    • Dr. Vie · Vienna

      More time for new customers

      Developed together with Dr. Vie and introduced into everyday work. The hours gained every day now go into winning new customers.

      Visit website (Dr. Vie)
    • Stütz · Linz

      Getting started with AI, with a plan

      With Stütz we are working on a structured start with AI: understanding workflows, assessing potential and defining the next steps together.

      Visit website (Stütz)

    Discuss your project

    Team & locations

    People, not a never lost

    The founders of never lost – and your direct contacts.

    Meet the whole team.

    Alongside the founders, country management and experienced workshop leaders strengthen never lost – for projects across the entire DACH region.

    To the team

    48.19° N · 16.36° E

    Vienna

    Vienna office
    Wimmergasse 21

    1050 Vienna

    48.31° N · 14.29° E

    Linz

    Linz office
    Lessingstraße 11, Top 22

    4020 Linz

    48.14° N · 11.58° E

    Munich

    Munich office
    Lauterbachstr. 18

    80997 Munich

    Frequently asked questions

    What companies ask us up front.

    What is an AI roadmap and what does it include?

    An AI roadmap is a prioritised implementation plan that identifies concrete AI use cases for a company, assesses them and puts them in a sequence. It shows which processes can be automated, which investments are needed and which order offers the biggest lever. never lost delivers this roadmap in 4 weeks – at a fixed price.

    Will employees be replaced by AI?

    In most SME projects, no. AI takes over repetitive, rule-based subtasks – data entry, sorting, first evaluations. Employees are relieved of routine work and can focus on decisions, customer contact and exceptions. Experience from our projects shows: acceptance comes from involvement, not from announcements.

    What is the 5-pillar matrix?

    The 5-pillar matrix is an assessment framework never lost uses to prioritise AI use cases. The five dimensions are: impact (benefit potential), feasibility (technical viability), acceptance (employee readiness), compliance (legal admissibility) and effort (implementation cost). Each use case receives a weighted score – resulting in an objective priority list without political bias.

    How long does an AI project with never lost take?

    The AI orientation framework – from analysis to the finished roadmap – takes 4 weeks at a fixed price. For concrete implementation projects, the duration depends on the scope: simple automations are productive in 6–8 weeks, complex system integrations take 3–6 months.

    For which company sizes does AI consulting with never lost make sense?

    never lost specialises in companies with 20–500 employees in the DACH region. Companies of this size benefit particularly from AI because there is enough process volume for automation but no dedicated AI department yet. Our methodology is tailored to this reality: no enterprise overhead, but no isolated solution without a strategic framework either.

    All questions & articles in the knowledge section

    Goal: AI that works

    Let’s find out where AI gives your company the biggest lever.

    The initial call is non-binding. Afterwards you know whether and how the workshop fits you.

    You can also reach us via WhatsApp or phone